FAQS
Make sure you are using the correct username and password combination to log in. Make sure you use your username to login and not your email address. Check the sign up/purchase confirmation email you received after signing up if you don’t remember your username. If you can’t find the email, try checking your email account’s spam folder. Your username may also be temporarily locked out if your password was shared or compromised or too many login attempts were made from different locations or IP addresses within a certain timeframe.
If you need a password reset, please email the web site’s technology provider contact@bondagekitties.com
If you have discovered a bug or technical glitch with the site, please email contact@bondagekitties.com and you can report technical or site use problems so we can fix them and improve the site for you.
The videos, once the payment is done, are downloadable, you will see a link “download ” and when you click on it, it will be downloaded to your computer.
The videos are in MP4, full HD 1080 format.
Only those who have a membership
Those who buy videos outside the membership, they are not streaming, you can only watch them once downloaded to your mobile or computer.
Don’t worry, send us an email to contact@bondagekitties.com with the proof of purchase and we will send you a link with the videos to your email as soon as possible.
Don’t worry, inform us of the videos you purchased or attach a screenshot and we will send it to you as soon as possible with a download link to your email.
Right now you can buy our videos directly with Visa, Mastercard, Discover, JCB and bank transfer (SEPA).
We also have the option of Paypal, but for that please contact us.
All sales are made through CCBill, a secure bank for high risk websites.
Yes, Here are the steps:
1 ) You make the deposit of the total amount of the videos you want in this Paypal link: https://www.paypal.com/paypalme/ihabcn?country.x=ES&locale.x=es_ES
2 ) Please make the transfer as a friend or family member and in the comments write : “Gift + your name”.
3) Write us an email to contact@bondagekitties.com with the videos you want to get.
4) We will send you the videos in a download link within 24 hours. The link will expire in 48 hours after delivery.
If you have any questions please let us know.
No, except for:
– Where the video presents an unfixable error and there is evidence that there is an error.
– The purchase of the product is repeated or duplicated by the user.
In those cases we will refund 100%.
If the product is not to your liking, send us an e-mail and the site manager will decide how to help you in the most satisfactory way.
All complaints will be reviewed and resolved within 7 working days.
Yes, you can report any video or scenario that you think violates the rules or may be illegal, send us an email to contact@bondagekitties.com.
All reports will be reviewed and resolved within seven business days.
There will be a demanding process of review and appeal of decisions made if necessary.
The outcome of any complaint/investigation/review will be communicated to you.
Entra en la pagina de membresía, dale al boton comprar y luego añadir al carrito, una vez dentro del checkout, registrate, crea un nombre de usuario, contraseña y usa un email y haz la compra, si se acepta el pago, ya estarás registrado
No, it is not refundable.
Yes, except for some special videos where a bonus is added to get the video.
All videos are streamed, no downloading of videos is allowed, if a customer is found to be downloading or copying videos, he/she will be immediately expelled from the membership without refund and his/her IP and email will be blocked.
Yes, you can unsubscribe at any time and you will enjoy the videos until the full month is up.
To unsubscribe, please contact CCBill’s bank to unsubscribe.
